Columbia Square Maintenance Association
Frequently Asked Questions
Q.1): |  | I lost my pool key. How can I get another one? |
Ans:: | Because all the areas such as the basketball courts, swimming pools, volleyball court, and tennis courts are maintained by the University Town Center master assocation, you would need to contact Keystone Pacific Management at (949) 833-2600. | |
Q.2): | | I've lost my mailbox key. How can I get it replaced? |
Ans:: | All of the mailboxes are properties of the US Postal Service. You would have to contact them directly in order to get a replacement key. | |
Q.3): | | I have a sofa/couch, a table, and some other stuff that won't fit in the trash bins. Is there someone to call to get rid of these items? |
Ans:: | Yes! Extraordinarily large, bulky items that cannot fit in the dumpsters need to be hauled away separately. Please contact Villageway at (949) 450-1515 to schedule for a hauler. | |
Q.4): | | I have all these soda cans, plastic bottles, and newspaper that I would like to recycle, but I don't want to put them into the regular dumpster. Are there any recycling bins? |
Ans:: | Absolutely. There are designated recycling bins that are located in most of the parking lots near you. Some new signs will be made so that the recycling bins would be easily identifyable, but if you need help locating the recycling bins, please contact Villageway and they will locate the nearest one for you. | |
Q.5): | | I am planning to do some remodelling within my unit. Do I need approval? |
Ans:: | Yes. Any type of remodelling that includes moving gas and water lines, adding a bathroom, any work along a dividing wall between you and your neighbors, replacing an AC unit, or adding a security screen door, would require an Architectural Change Application form to be submitted. The Architectural Committee will then review your request at the next board meeting. Note that you also may require permit(s) from the city. You can get an Architectural Change Application by contacting Villageway at (949) 450-1515. If you are not sure whether the work would require an application form, please call Villageway to check. | |
Q.6): | | My neighbors have been loud and are partying until 4:00 a.m every night. What can I do? |
Ans:: | The only thing you can do would be to call Irvine Police to file a complaint. Of course, sometimes the problem may be solved by merely talking to your neighbor(s) about it. But if that's not the best recourse, then you would have to contact the Police, preferably while the nuisance is happening. Some people have been filing complaints with Villageway Management, however, since we are not an apartment complex, Villageway cannot enforce rules upon people who are causing a public disturbance/nuisance. | |
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